The Leading Suite of AI-Optimized Managed Operations for Law Firms

Managed IT Services

Proactive infrastructure monitoring and management powered by best-in-class technology ensuring continuous, secure operations for legal technology environments.

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AI-Powered Service Desk

FMS Helix-AI: Proprietary AI-powered platform designed for legal workflows, reducing resolution times and minimizing escalations.

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Managed Financial Operations

Automated billing, collections, and AI-driven predictive analytics and data visualization that optimize cash flow and profitability across the entire revenue cycle.

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Frontline Managed Services transforms legal operations with an innovative suite of AI-optimized services that improve the profitability and accelerate the growth of firms of all sizes.

For law firms, operational excellence is no longer optional. It鈥檚 essential. Our unified suite of AI-optimized services ensure that firms of all sizes reach their full potential by delivering streamlined efficiency, increased profitability, and enhanced productivity.

FMS Proprietary Technologies

With 3+ decades working exclusively with law firms, Frontline knows legal operations inside and out. From Bill-e to FMS-HELIX AI, an AI powered service desk, we鈥檝e engineered our proprietary technology based on deep insight into the real-world workflows and the everyday operational challenges law firms face.

FMS Helix-AI, powered by ServiceNOW

Real Results / Real Impact

  • $40B Managing over $40 billion in A/R
  • 10% average payment realization improvement
  • 20听厂别肠辞苍诲蝉 Help desk answer speed is less than 20 seconds
  • ~140K Call events per month

Who we work with

Whether you鈥檙e an AmLaw200, mid-size, or small law firm, our services grow right alongside you. You鈥檒l always have the enterprise-level capabilities you deserve, tailored to fit your firm鈥檚 current size and budget.

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When I joined the firm, our collections process was in rough shape. Accounts receivable hovered around 105 days. I brought in Frontline to help, and they made an immediate impact. Not only did we cut our receivables in half, but they also worked with us to build out a full intake-to-collections system. Their approach brought structure, efficiency, and best practices to the entire process.
Andrea M.Rhoades McKee
We have been thrilled to work with Frontline and such a relief to take responsibility off the shoulders of our internal billing team. Frontline's efficiency has made a real difference for us, not only in getting bills out the door faster but also in speeding up receivables and improving cash flow. It's been a great experience all around.
Janet M. Sweet Stevens Katz Williams
I've worked with Frontline since 2007, starting with collections and expanding to help desk when our IT staff was operating around the clock. Having Frontline handle routine IT issues has been a huge help. This year, we expanded to include eBilling services when we lost a team member and hiring someone new was overwhelming. Frontline jumped in and we were up and running in three weeks.
Linda C.Downs Rachlin
We've been partnered with Frontline for over twenty-five years starting with their AR collection services. As our firm has grown in complexity, Frontline has been a phenomenal partner鈥攃ompetent, responsive, and friendly. They make a real difference in managing day-to-day challenges and are exactly the kind of partner you want to work with.
Lisa L.Verrill Dana
鈥淭he world of legal IT has unique nuances, where Jim and his team have always drawn from experience in the legal vertical and provided great insight. Frontline has been extremely helpful in navigating the vast landscape of software and services in the legal market.鈥�
Patrick BinsolLerch, Early & Brewer, CHTD.
鈥淓veryone I have worked with through the years has been extremely responsive, knowledgeable, and just a pleasure to work with. Frontline has taken the time to get to know our firm and how we work. There is a level of personalized service that is not so common in today鈥檚 world.鈥�
Patrick BinsolLerch, Early & Brewer, CHTD.
鈥淗aving an MSP like Frontline Managed Services has enabled the firm the freedom to focus more on day-to-day operations, knowing that your company鈥檚 infrastructure is being properly maintained and proactively monitored.鈥�
David ChaseEvert Weathersby Houff
We've retained Frontline Managed Services since 2004. Our on-site consultant delivers impressive results鈥攖he ratio between collections attributable to his efforts and our payments ranges from 30:1 to 40:1, representing around 20% of our total fee receipts. Most importantly, professionalism is a hallmark of their service. We have never received a client complaint about a collection call.
Bruce C. LyonDirector of Administration - Reid and Riege, P.C.